New to the team? Welcome!
Are you newly hired or recently re-hired with Andy Frain Services Orlando? Welcome (or welcome back, as the case may be.) For help with Team Xpress you can call the office at (407) 494-5843 or watch the short instructional videos on this site that describe how to acknowledge shifts, put in availability and more.
Keep an eye out in your email for information on upcoming Orientation Dates. Typically held once a week at our office on Westmoreland. MUST BE COMPLETELY ONBOARDED TO ATTEND ORIENTATION!
Watch this short video on the walk from metal detectors at KIA Center to the wardrobe/break area to get an idea of your route to check in for the day.
Typical Check-in Process:
Arrive at the venue 30 minutes prior to clock-in time.
Go through security and bag check. ALL EMPLOYEES MUST HAVE A CLEAR BAG.
Check in with red ABI machine (use city ABI card or type in the last 6 digits of your social security number if you have not been issued one yet.) See video below for instruction.
Walk to break area (unless ADA requires elevator, use stairs to go upstairs.)
Clock in with Andy Frain issued ID at check-in window/table or have your employee number ready to have an Admin put in manually.
Get appropriate security or guest services wardrobe and put it on.
Pick up a one-sheeter.
Store non-essential items in locker if needed (bring your own small lock.)
Double-check your appearance and ensure you are neat, clean and presentable. Shirts should be tucked in, ties straight, collars down, sleeves rolled down, etc.
Walk to pre-meeting or gathering area for briefing prior to taking position.
Enjoy your shift!
Andy Frain Services Orlando 